Privacy Policy

How we collect, use, and protect your personal information when you use our Creator Program services

Last Updated: September 15, 2025

Privacy Policy

Your privacy is important to us. This policy explains how we handle your information.

1. Introduction

At Flexbro, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Creator Program services.

By using our services, you consent to the data practices described in this policy. If you do not agree with our policies and practices, you should not use our services.

2. Information We Collect

We collect several types of information from and about users of our services:

  • Personal Information: Name, email address, contact details, payment information
  • Account Information: Username, password, profile information, preferences
  • Content Data: Templates, designs, and other content you upload
  • Usage Data: How you interact with our platform, features used, time spent
  • Technical Data: IP address, browser type, device information, operating system
  • Performance Data: Revenue metrics, engagement statistics, referral activities

3. How We Use Information

We use the information we collect for various purposes:

  • To provide and maintain our services
  • To process payments and calculate earnings
  • To communicate with you about your account and services
  • To improve our platform and develop new features
  • To personalize your experience and provide relevant content
  • To monitor and analyze usage patterns and trends
  • To detect, prevent, and address technical issues or fraud
  • To comply with legal obligations and enforce our terms

4. Information Sharing

We may share your information in the following circumstances:

  • Service Providers: With trusted third parties who assist in operating our platform
  • Payment Processors: With financial institutions to process payments
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with mergers, acquisitions, or asset sales
  • Aggregated Data: Non-personally identifiable information for analytics
Important

We do not sell your personal information to third parties for marketing purposes without your explicit consent.

5. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our service:

  • Essential Cookies: Required for basic functionality and security
  • Performance Cookies: Help us understand how visitors interact with our platform
  • Functionality Cookies: Remember your preferences and settings
  • Advertising Cookies: Deliver relevant advertisements and track campaign performance

You can control cookie preferences through your browser settings. However, disabling cookies may affect your experience with our services.

6. Data Security

We implement appropriate security measures to protect your personal information:

  • Encryption of sensitive data during transmission and storage
  • Regular security assessments and vulnerability testing
  • Access controls and authentication mechanisms
  • Secure data backup and recovery procedures
  • Employee training on data protection practices
Security Notice

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Your Rights

You have certain rights regarding your personal information:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal data under certain circumstances
  • Restriction: Request limitation of how we use your data
  • Portability: Receive your data in a structured, machine-readable format
  • Objection: Object to certain processing activities

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

8. Data Retention

We retain your personal information only for as long as necessary:

  • To fulfill the purposes for which it was collected
  • To comply with legal and regulatory requirements
  • To resolve disputes and enforce our agreements
  • To maintain business records for analytical purposes

When we no longer need your information, we will securely delete or anonymize it according to our data retention policies.

9. Children's Privacy

Our services are not intended for individuals under the age of 18:

  • We do not knowingly collect personal information from children under 18
  • If we become aware that we have collected such information, we will delete it
  • Parents or guardians who believe their child has provided us with personal information should contact us immediately

Users must be at least 18 years old or have parental consent to use our Creator Program services.

10. International Transfers

Your information may be transferred to and processed in countries other than your own:

  • We may use service providers located in different jurisdictions
  • These countries may have different data protection laws than your country
  • We ensure appropriate safeguards are in place for international transfers

By using our services, you consent to such transfers.

11. Policy Changes

We may update this Privacy Policy from time to time:

  • We will notify you of significant changes through email or platform notifications
  • The "Last Updated" date at the top will indicate when changes were made
  • Continued use of our services after changes constitutes acceptance

We encourage you to review this policy periodically.

12. Contact Us

If you have questions about this Privacy Policy or our data practices:

  • Email: privacy@Flexbro.in
  • Response Time: We aim to respond to privacy inquiries within 3 business days